FEATURES

Customise your virtual receptionist service by selecting from the following features.

Personalised greetings

Choose from our selection of free standard greetings or have your operator use a custom greeting and sign-off script for your calls.

Support for multiple individuals and teams

Have your virtual receptionist answer calls for more than one individual and department. Messages taken will be forwarded to each intended recipient.

Call transfers

Have the option to have your live operator check your availability and transfer calls directly to you.

Find me feature

Add alternate numbers that your virtual receptionist may try for additional call transfers, when your main line is unavailable.

Custom questions

Add up to 3 custom fields of required questions to get more information from your callers about their enquiry.

Forward copies of your messages

Send copies of your messages to multiple recipients through SMS and email.