Never miss a call again.

24/7 phone answering services for businesses of any size.

Never miss a call again.

24/7 phone answering services for businesses of any size.

All your calls, answered without the hassle.

Your calls are valuable. They are a chance to build relationships, whether it’s potential customer enquiring about your business, to a long-time client requesting assistance. However, you can’t just take calls all day. Our phone answering service lets you take on the rest of your tasks by making sure you calls are answered by an Australia-based live operator.

How our virtual reception service work?

Incoming calls from any linked landlines, VoIP, mobile phones, or inbound numbers (13, 1300 & 1800 numbers) can be routed to our virtual receptionist call centre based in Australia. Here, transferred calls will be answered by trained operators. This way, you can be assured that all callers will interact with a real person who answers in your business name, perform take messages that will be forwarded directly to your SMS or email.

How our virtual reception service work?

Incoming calls from any linked landlines, VoIP, mobile phones, or inbound numbers (13, 1300 & 1800 numbers) can be routed to our virtual receptionist call centre based in Australia. Here, transferred calls will be answered by trained operators. This way, you can be assured that all callers will interact with a real person who answers in your business name, perform take messages that will be forwarded directly to your SMS or email.
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24/7, year-round support

Have live virtual receptionists answer calls, even if it’s in the dead of the night or in the middle of a long holiday.
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Australia-based operators

Callers can communicate easily with courteous & competent live operators.
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Lower overhead costs

Professional services without the higher rates of an in-house receptionist.
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Forwarded messaging service

Conveniently access taken messages through SMS and email.

We’ll handle your calls exactly how you want it.

Phone Answering Services understands that each business needs are unique. That’s why we want you to have the same level of process supervision as you’d get with an in-house receptionist. Our virtual receptionist service can be personalised with  features that are tailored to your preferences.

We enable exceptional customer service for Australian businesses.