Unified messaging is the integration of different electronic messaging and communications systems including email, fax and voicemail.

We offer the following Unified Messaging services:

• Fax2Email  (Fax to Email)
• Email2Fax  (Email to Fax)
• Voice2Email  (Voice to Email)

With unified messaging, you can receive faxes and voice messages anywhere you have email access, including your computer and smartphone.

When you apply for our inbound Voice2Email or Fax2Email email service, we allocate you with a dedicated local number for your voice/fax mailbox from our pool of Australian telephone numbers (in Sydney, Brisbane, Melbourne, Adelaide, Perth).

Your dedicated number is linked to your personal mailbox on our Unified Messaging System. We configure your mailbox to be either a voice or fax messaging system.

Incoming Fax to Email (Fax2Email)

Receive faxes via email, with no need for a fax machine.

When a fax is received at your dedicated Fax2Email number, it is saved as a .tif or .pdf file, and then attached to an email and sent to your designated email address.

To view your faxes, you simply double-click the files and your standard computer or smartphone software* will open them for viewing.

Outgoing Email to Fax (Email2Fax)

Send faxes via email, with no need for a fax machine.

Sending a fax is as easy as sending an email attachment.

1. Simply attach the document that you want to fax to an email.
2. Address the email using the special email address we provide you, and include the recipient's fax number. For example, [Recipient's phone number]@fax.alltel.com.au.
3. Then send the email.

You will receive a confirmation email once your fax has been successfully sent from our fax server.

Incoming Voice to Email (Voice2Email)

When a voice message is received at your dedicated Voice2Email number, it is saved as a .wav file, attached to an email, and then sent to your designated email address.

To listen to your messages, you simply double click the attached files and your standard computer or smartphone software* will play them.

The Voice2Email service allows you to do the following:

• Record your own personalised welcome message or else choose to use our standard greeting.
• Re-record your personalised welcome message by telephone at any time.
• Redirect your home, office or mobile phone number, 1300 number, or 1800 number to the Voice2Email number you have been allocated.
• Redirect calls to your Voice2Email number when your normal line is "busy" or there is "no answer".
• Be immediately notified when you receive a message (with no need to log in to a traditional voicemail system to check whether anyone has called).

Pricing Plans for Fax2Email & Voice2Email

Plan	Monthly Account Fee	Included	Each Additional Minute
Fax/Voice Lite	$9.50	1000 min	15c
Fax/Voice Pro	$29	5000 min	10c
Fax2Email Virtual Office Bundle*	N/A	100 pages	20c
Email2Fax#	$0	0 min	25c

Setup is $10. Minimum term 3 months. 1 calendar month notice required to cancel. Minutes included on Incoming services are timed on the length of the call (an average fax page takes approx 45 secs to transmit depending on content). Prices relate to the use of these services only. All fees exclude GST.

* Fax2Email services are also available as part of Alltel's Virtual Office Services bundle. The Fax2Email component of the Virtual Office Bundle is not available for separate purchase.
# Email2Fax service is NOT a stand-alone product and is available ONLY when Fax2Email is also ordered. Each outgoing minute is timed on the length of the call from our fax server to recipient.

*Appropriate software is required for these services.