Phone Answering Services for Businesses in Australia.

Real corporate image, real solutions, real service and real savings. Phone Answering Services Australia.

Professional Live Answering & Messaging Services

We offer three premier Phone Answering Services that provide the very best in professional Live Answering Services:

  • Services operate 24 hours a day, 7 days a week (including public holidays).
  • All live answering operators are all based in Australia.
  • Your calls are answered promptly, personally and professionally every time.

Choose the Live Answering Service that best suits your business needs:

Features messages 24/7 messages 24/7 messages 24/7
  More info More info More info
Service operates 24 hours/7 days, including public holidays Yes Yes Yes
All calls are answered in Australia Yes Yes Yes
Your service is setup quickly Yes Yes Yes
Callers are greeted in your business name Yes Yes Yes
Messages are sent to you by SMS Yes Yes Yes
Messages are sent to you by email Yes Yes Yes
Message can be emailed to multiple recipients Yes Yes Yes
Message SMS can be sent to multiple recipients Yes Yes Yes
Messages are displayed on your customer portal Yes Yes Yes
Messages can be taken for individual team members or departments No Yes Yes
A call can be transferred to you or a message is taken No No Yes
A call can be transferred to a team member or a message is taken No No Yes
UNTIMED Calls - talk for as long as you like (flat rate per connected call). This includes calls connected to you via your landline or mobile phone. No No Yes

A Summary of Our Live Phone Answering Services

Messages 24/7™

Messages 24/7 gives your business has a professional image at all times. It's a Live Answering Service that provides a great alternative to having your calls going to voicemail.

The Virtual Office Services Live Operators (virtual receptionists) are based right here in Australia, professionally trained and well-spoken. With Messages 24/7 we answer your calls and send messages to you 24 hours a day 7 days a week. [Read more…]

Team Messenger™

Team Messenger is a flexible solution that allows you to have calls answered and messages taken on behalf of multiple people or departments within your business.

Your virtual receptionist answers all calls in your business name and takes messages for individual employees or departments. The messages are forwarded immediately by SMS and email, with a copy also posted to your Alltel Customer Portal. [Read more…]

Reception Connect™

Talk for as long as you like because all calls you receive through Reception Connect are untimed!

This includes calls connected to you via your landline or mobile phone.

Your calls are answered promptly and professionally every time by our Australia-based virtual receptionists, who greet callers using your business name.

Our receptionist then dials your number. If you choose to take the call, it is transferred through to you; otherwise, the receptionist will take a brief message and forward details by SMS to your mobile. We will also send a back up message to your email address.

Live answering messages will also be posted online to your Customer Portal for your records.

Like all of our live phone answering services, this one also operates 24 hours 7 days a week. [Read more…]