Live Phone Answering Service based in Australia
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Our Live Phone Answering Operators will answer your calls in your business name as if it's your own office
with your own receptionist, ensuring you have a professional
image at all times.
All calls to your Live Phone Answering / Virtual
Offices are answered in Australia by our courteous and professional operators.
Our Australian based phone answering operators / receptionists are
professionally trained and well-spoken.
Your calls can be answered 24 hours a day 7 days a
week, during business hours, on weekends, after hours, if your phone is engaged ... or at any
other time you choose.
Phone Answering - Messages 24/7
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A Live Receptionist will:
- answer your calls,
- greet the caller with your business name,
- take the caller's message (contact details and a brief message)
and
- send messages to you via SMS and/or email.
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| Plan |
Monthly
Account Fee |
Number of Calls
INCLUDED |
Message SMS
INCLUDED |
Message Email
INCLUDED |
Each
Excess Call |
| LA29 |
$29 |
20 |
YES |
YES |
$1.50 |
| LA39 |
$39 |
30 |
YES |
YES |
$1.40 |
| LA49 |
$49 |
40 |
YES |
YES |
$1.30 |
| LA79 |
$79 |
70 |
YES |
YES |
$1.25 |
| LA99 |
$99 |
90 |
YES |
YES |
$1.20 |
| Setup is $25. Minimum term 3 months, then month to month. 1 full calendar months notice required to cancel. Plans can be upgraded/downgraded during the first 5 days of the billing (calendar) month. |
Your calls will be answered based on our standard script below. Our experience has shown that this script works the best for most busines requirements.
Example.
Operator answers call: "Good Morning ABC Pty Ltd, this is Mary speaking, how can I help you?"
Caller requests to speak to John.
Operator responds: "I'm sorry but he is unavailable at the moment. Can I ask him to return your call as soon as possible?"
Caller responds.
Operator: Gets caller's name and phone number and if volunteered, a brief description of the enquiry.
An SMS with the message details will then be sent to your mobile phone and a copy of the message can be sent to your email address for your records.
Your personalised Live Telephone Answering Service will:
- present and maintain a professional image for your
business.
- be up and running quickly (usually same business day).
- eliminate the risk of having your business calls answered in
an unprofessional manner.
- eliminate stress suffered by untrained people (eg. family)
who may be required to answer your business calls.
- save the costs of employing office staff.
- save on the overhead costs of your business.
- eliminate the time involved and the worry of hiring and
training reception staff.
- give you peace of mind and allow you to focus on doing what you do best ... running your
business.
We have "local" phone numbers for phone
answering at our Virtual Offices around Australia (Sydney,
Brisbane, Melbourne, Adelaide, Perth).
Eg. If you are located in Sydney, we provide you with a Sydney
number. If you're in Melbourne, we provide you with a
Melbourne number.
We allocate one or more of these "local"
numbers to you when you establish your service with us.
You can configure your home phone, office phone,
mobile phone or 1300/1800 number to redirect to your "live
answering number" where a Live Operator can answer 24/7 OR
on "busy" OR on "no answer" or after hours or
any other time you choose.
CALL 1300 WE ANSWER (1300 932 679) NOW and tell us what you
need.
We'll customise an economical and cost-effective
Phone Answering/ Virtual Office solution to suit your individual
business requirements.
If you need help ... or more information, CALL us
NOW on 1300 WE ANSWER (1300 932 679)
TO GET STARTED
...
1. Simply click and complete the Application
2. FAX it to us on 1300 799 948
The application is in pdf format so
you'll need Adobe Acrobat Reader to read it -
Acrobat Reader is FREE to download and install.
You'll have your own Live Phone Answering / Remote
Receptionist in no time!
Click here for our Terms & Conditions
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